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About Us

We are located in Arlington, Virginia and have been in business since 2011.   That's a lot of strings!  Laid out end to end, that's enough strings to make it to the moon and back!  Ok, that might be an exaggeration, but we've delivered a lot of strings to musicians all over the world. is dedicated to providing the best customer service, products, and pricing in the online musical instrument string, equipment, and accessory industry.  

Returns & Exchanges

We accept returns within 30 days of purchase date.

If you would like to return an item that is no longer needed or because the wrong item was ordered, we will gladly accept the return for the unused/unopened item.  Simply send it back to us at this address:

6924 Fairfax Drive 320
Arlington, VA 22213

If your return is due to our error (gasp!), please contact us so that we can coordinate and cover your return shipping cost for you.   You can also email us directly at: or call us at 1-888-451-6663

Our #1 goal is for you to be a happy customer.  Simple as that.  Contact us and we will figure it out! 


Shipping within the US is FREE (USPS 1st Class w/tracking) for all orders over $20.  Orders under $20 will include a $3.85 shipping charge. 

We try to fill all orders same day (for us, that means orders up until 4pm EST M-F), otherwise within 24 hours.  If an item is on back order or there will be any significant delay, we will email you. 

For FedEx Overnight, the following delivery schedule applies:

Orders placed (by 4pm EST) --> Will Arrive

Monday --> Tuesday
Tuesday --> Wednesday
Wednesday --> Thursday
Thursday --> Friday
Friday --> Monday
Saturday --> Tuesday
Sunday --> Tuesday

Please remember to take into account any Federal holidays which do not count as shipping days!

We are adding products often, so please check back regularly to see what's new. 
If there's a certain product that you cannot find, please let us know!
Send us a message thru the contact us page or give us a call at 888-451-6663.