Shipping within the US is FREE (USPS 1st Class w/tracking) for all orders over $20. Orders under $20 will include a $3.85 shipping charge.
We try to fill all orders same day (for us, that means orders up until 4pm EST M-F), otherwise within 24 hours. If an item is on back order or there will be any significant delay, we will email you.
For FedEx Overnight, the following delivery schedule applies:
Orders placed (by 4pm EST) --> Will Arrive
Monday --> Tuesday
Tuesday --> Wednesday
Wednesday --> Thursday
Thursday --> Friday
Friday --> Monday
Saturday --> Tuesday
Sunday --> Tuesday
Please remember to take into account any Federal holidays which do not count as shipping days!
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
International customers: Please note that the shipping rates are weight-based. This will be calculated automatically at checkout.
We accept returns within 30 days of purchase date.
If you would like to return an item that is no longer needed or because the wrong item was ordered, we will gladly accept the return for the unused/unopened item. Simply send it back to us at this address:
6924 Fairfax Drive 320
Arlington, VA 22213
If your return is due to a defective item or our error in filling your order, please contact us so that we can coordinate and cover your return shipping cost for you. You can also email us directly at: firstname.lastname@example.org or call us at 1-888-451-6663
Our #1 goal is for you to be a happy customer. Simple as that. Contact us and we will do our best to help however we can!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Terms and Conditions
Our products adhere to their original manufacturer based terms and conditions for use.
Any other use of our products is not condoned by us or the manufacturer.